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Whether you have a web site
or plan to have one, we suggest you to put to a test on usability.
Because, if you don’t, you may never understand why your site can not
direct a customer to the business. Here is a few tips improving
usability or whether your site pass usability test.
Develop usage scenarios on typical user profile.
Develop usage scenarios
based on typical user profiles and see if the web site is designed to
support them. First, define the characteristics of different user
groups and how they would use the web on weekdays and weekend. Then,
determine whether the web site currently supports activities of these
groups. User profile basically includes age, sex, and familiarity with
the web.
Utilize
information collected from the server.
Information collected through server log file helps understand user’s
behavior. The following is the kind of information available through
these files.
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Access
log Information on data and time of connection, user identification,
and what pages the user requested.
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Error log Information on
error messages given to users.
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Referral log Information
on the browser used to access the site and which URL the user visited
immediately to visiting your site.
Organize
information from the User’s point of view
There are different ways to
organize information. In web site design, you need to provide multiple
solutions for multiple users. It is generally best to identify two or
three solutions that users most want or need.
In organizing a site content
from the user’s point of view, it can be helpful to use analysis tools
as below.
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